Make movement visible
Use automated time and place events at practical handoffs to show departure, arrival, and last-seen status.
Reconcile and alert
Compare expected vs. received on arrival. Open and track tasks for missing or unexpected items.
Capture cold chain
Record temperature pass or fail alongside custody events for items that require control.
Document exceptions
Record relabels, damaged containers, unreadable tags, and corrections with user, time, and reason.
Prove governance
Apply role based access, audit logs, retention rules, and change control. Keep PHI in LIS and use non-PHI keys on tags.
Privacy by design
Keep PHI in the LIS. Use non-PHI keys on tags, limit displayed fields, and follow least-privilege access.
Audit trail
Record who did what and when. Include device identity for fixed and handheld reads, correction notes, and task resolution timestamps.
Retention and export
Define retention periods by policy and accreditation needs. Support export on request with filters for date, order, or location.
Change control and validation
Version reader configurations, interfaces, and message mappings. Validate changes and keep evidence.
Phase 1
Receiving threshold plus handheld checkout on a high-volume route. Turn on expected vs. received reconciliation and route timers. Train a small super user group on exception documentation.
Phase 2
Add unit exit portals on the busiest floors. Enable automated alerts for overdue routes, partial receipts, and cold-chain fails. Review exception patterns weekly with quality and operations.
To LIS
Write time and place events tied to the LIS order number using approved interfaces or the interface engine. Use message keys to prevent duplicates and buffer during outages.
Operational dashboards
Show route timers, last-seen zones, reconciliation status, and temperature results. Alert on exceptions instead of every event.
Security and identity
Support SSO, role based access, and network segmentation. Maintain device allow lists for readers and handhelds.
Exceptions: